Rental Terms

All rentals are available on a first come, first served basis.
All rentals must be transported and returned in the totes provided to you.
Each item is labelled with an item number. This allows Monarch staff to curate your order based on your preferences. Item number is not to be removed or altered from any Monarch rentals in any way.
Rentals are not reserved until Rental Agreement has been completed and non-refundable deposit of 50% has been secured.
Remainder of payment is due on the Monday prior to event with no exceptions. You may choose to pay in full prior to date of delivery.
Rental period is one period of 24 hours. Weekend rentals may be picked up or delivered Thursday evening, staff permitting. Otherwise, will be delivered/ available for pick up Friday morning. Rentals must be returned the following Monday, unless the event falls on a long weekend in which case rentals may be returned on the Tuesday following the event.
All linens are to be shaken and placed into laundry bags provided.
All linens are to be separated (ex: napkins together, tablecloths together, table runners together) or subject to a sorting fee of $50.
All glassware must be rinsed and placed into packaging provided.
All glassware and decor must be free of any residue (this includes wax, debris etc.) or subject to a cleaning fee of $25 per 50 units
All glassware must be free of chips, cracks or other damage.
Any damage to glassware, linens or decor will be charged to client at replacement cost plus 20%.
Any items not returned will be charged to client at replacement cost plus 20%.
Monarch Event Design’s final count will be accepted as final count for all rentals.

LINENS
All linens are to be shaken and placed into laundry bag provided.
Shaking each linen helps to ensure linens are free from excessive food as well as any favors, paper napkins, drink labels, utensils etc. that may be collected otherwise when gathering linens.
All linens are to be free from “excessive” stains - this includes food being stuck on linens, candle wax on linens, free from any burns or other markings (including markers, crayons etc.), and any excessive dirt. “Excessive” dirt to be at discretion of Monarch staff and irrefutably notable for charge to be incurred by client at a rate of replacement plus 20%.
”Regular stains” (alcohol, juice, coffee, food stains etc.) are to be expected and can usually be removed during laundering process. Charge to be incurred only in instances where stains are excessive, as noted above.
All linen rentals to include $25 laundering fee noted on invoice.
Monarch Event Design’s final count will be accepted as final count for all rentals

DECOR

All decor is to be free from debris (ex: candle wax) and returned in the container provided
Any broken, chipped or cracked decor will be subject to a charge of replacement cost plus 20%
Monarch Event Design’s final count will be accepted as final count for all rentals

GLASSWARE (*COMING SOON*)
All glassware is to be rinsed and placed into container provided
All glassware must be clear of any residue (ex: candle wax, wine residue) or subject to a cleaning fee of $25 per 50 units
Any chipped, cracked or broken glassware will be subject to a charge of replacement cost plus 20%
Monarch Event Design’s final count will be accepted as final count for all rentals

RENTAL AGREEMENT
All clients must submit a signed and dated rental agreement to Monarch Event Design along with non-refundable deposit at time of confirmation of order.
Invoice will be created and sent to customer for approval. Once approved, order is considered confirmed and client must submit non-refundable damage deposit along with signed rental agreement for rentals to be reserved.